Last updated: 29 September 2026
1. Nature of the service
Maharshi Astro, operated by Way2news Pvt Ltd, provides a digital service only: live, text-based astrology consultations through our Android and iOS apps. No physical goods are sold or shipped, and no shipping or delivery charges apply.
2. Delivery of wallet credit
- Wallet credit is delivered instantly after a successful payment. The updated balance appears in the App immediately, and a confirmation is sent by in-app notification and SMS.
- In rare cases of a delay at the bank or payment gateway, credit may take up to 30 minutes. If your Wallet is not credited within that time, please contact us with the transaction ID. If the payment cannot be confirmed, the amount is refunded to the source within 5–7 working days, as per our Refund & Cancellation Policy.
3. Delivery of consultations
- Consultations are delivered in real time through the in-app chat, as soon as you start a chat with an available Astrologer.
- The App shows which Astrologers are online. If an Astrologer does not accept your chat request, you are not charged, and you can choose another Astrologer.
- Your consultation history is available in the App for your reference for as long as your account is active.
4. Service availability
The App is available 24×7, subject to Astrologer availability and planned maintenance. Our support team is available 9:00 AM – 9:00 PM IST, Monday to Sunday. The Services are offered to users in India.
5. Invoices
A GST tax invoice for each Wallet recharge is available in the App under Wallet → Transactions, and can be requested at support@maharshiastro.in.
6. Contact
For any question about delivery of your Wallet credit or consultation, contact us at support@maharshiastro.in or +91 63001 20387 (9:00 AM – 9:00 PM IST, Monday to Sunday).