Delete your Maharshi Astro account

Option 1: Delete from the app

1. Open the Maharshi Astro app and make sure you are signed in.
2. Tap the Profile icon.
3. Go to Settings → Delete Account.
4. Read the information shown, select a reason (optional) and tap Delete my account.
5. Confirm with the OTP sent to your registered mobile number.

Your account is deleted immediately and you are signed out on every device.

Option 2: Request deletion on the web

If you no longer have the app installed or cannot sign in, go to Delete your account and enter your registered mobile number, or fill in the form on this page. To protect your account, we verify every web request with the owner of the number before deleting anything, and complete it within 7 days. You can also email support@maharshiastro.in from any address with the subject “Delete my account” and your registered mobile number.

What is deleted

• Your profile: name, mobile number, email (if provided), gender and profile photo.
• Birth details you saved: date, time and place of birth, including saved profiles of family members.
• All chat messages and consultation history.
• Device identifiers and notification tokens linked to your account.

What is retained, and for how long

• A restricted copy of the deleted data, for up to 90 days, to answer lawful requests from statutory, regulatory or judicial authorities and to investigate fraud or abuse. Only authorised staff can access it, and it is permanently deleted after 90 days.
• Payment and wallet transaction records (transaction ID, amount, date, invoice) are retained for up to 8 years, as required under Indian tax and accounting laws. These records do not include your chats or birth details.
• A record of free-minute usage linked to a one-way (hashed) form of your mobile number is kept to prevent misuse of the new-user offer.
• Information we are required to preserve under a court order or a lawful request from a government authority.

Timeline and important notes

• Deletion in the app takes effect immediately. A web request (at /deleteaccount or through the form below) is completed within 7 days of verification. The restricted copy described above is deleted within 90 days.
• Deletion is permanent and cannot be undone. Chats and consultation history cannot be recovered.
• Any unused wallet balance is forfeited on deletion unless you request a refund first, as per our Refund & Cancellation Policy.
• Free minutes are not granted again if you sign up later with the same mobile number.