Delete account
Delete your Maharshi Astro account
Enter the mobile number you signed up with and confirm. We will verify the request and delete your account and its data within 7 days. You can also delete it instantly in the app under Profile → Settings → Delete Account.
Your mobile number
The number registered with your Maharshi Astro account.
Are you sure?
Do you want to delete the Maharshi Astro account registered to ?
Your profile, saved kundalis and chat history will be deleted and cannot be recovered. Any unused wallet balance is forfeited.
Your account deletion request has been submitted successfully
We will verify the request with the owner of and delete the account and its data within 7 days.
Once it is deleted, a restricted copy is kept for up to 90 days, as explained on this page, and is then permanently deleted. Want it gone right now? Delete it in the app under Profile → Settings → Delete Account.
Why we collect your mobile number
We collect your mobile number when you create an account in the Maharshi Astro app. It is how you sign in (by OTP) and how we identify your account. It is never shown to astrologers.
What is deleted
- Your profile: name, mobile number, email, gender and location.
- Birth details you saved, including the profiles of family members, and the charts made from them.
- All chat messages and consultation history, and your notifications.
- The link between your account and your devices, and their notification tokens.
When the deletion is carried out, all of this is removed from the app and every device signed in to the account is signed out.
What is retained, and for how long
- A restricted copy of the deleted data, for up to 90 days. If a statutory, regulatory or judicial authority asks us for a user's information, we are required to provide it, and we use this copy to investigate fraud or abuse. Only authorised staff can access it. After 90 days it is permanently deleted.
- Payment and wallet transaction records (transaction ID, amount, date, invoice) for up to 8 years, as required under Indian tax and accounting laws. These do not include your chats or birth details.
Questions
Write to support@maharshiastro.in or call +91 63001 20387 (9:00 AM – 9:00 PM IST, Monday to Sunday). Our Grievance Officer, Vijay Kumar, can be reached the same way. Maharshi Astro is operated by Way2news Pvt Ltd, 1st Floor, H.No. 8-2-293, Plot No. 499, Road No. 36, Jubilee Hills, Hyderabad, Telangana – 500033, India.
See also our Privacy Policy and the full Account & Data Deletion policy.